Class Action Suit Lodged Against Vodafone

Telcom giant Vodafone is facing a class action suit represented by the Piper Alderman law firm. The suit stems from claims made by customers of the telco regarding its unreliable services.

A partner of the law firm confirms that it has already sought the help of the LCM Litigation Fund to pursue this. The firm has initiated with emailing at least 23,000 Vodafone consumers, between 2010 to present, who apparently want to be part of the class action.

Two years prior, Vodafone received thousands of complaints regarding generally poor performance, bad reception and dropped calls. But the lawsuit failed to push forward due to funding.

Many of these consumers have since shift to a different telcom service and Vodafone apparently lost 128,000 of its subscribers in the last quarter of 2012.

The LCM Litigation Fund said that the suit stands to make at least $2.5 Million in its claim, but the law firms handling this are positive, this will be go on record or “tens of millions.” If settled, 15% of the amount will go to the LCM Litigation Fund.

In a statement released by Vodafone to answer this, the company expressed no awareness about the class action, but it was aware of the firm that was “promoting class action”. Vodafone also said that no customers of theirs have discussed claims prior to this.

Meanwhile, the Australian Communications Consumer Action Network said that this class action may “take a long time to play out and there are no guarantees.” The group advised consumers to instead take the matter with the Telecoms Industry Ombudsman.